The Ernst family are the founders and owners of Lone Wolf Harley-Davidson® in Spokane Valley, Washington. One of us is always at the dealership and we would like to meet so please ask for one of us, either Greg Ernst(father), Hollie Ernst(wife) or Chris Ernst(Son) the next time you visit.
We opened the dealership in May 2008, at the start of the Great Recession and we have grown every year since. In 2010 we purchased a neighboring Harley dealership. In 2011 we merged the two dealerships into the current location in Spokane Valley. In 2013 we opened a smaller secondary dealership in Lewiston, Idaho, called Hells Canyon Harley-Davidson®. Starting in 2015 we opened the Riding Academy at Lone Wolf Harley-Davidson®, continuing our growth.
From the beginning our growth has been nothing short of phenomenal. Today we are recognized as one of the largest Harley-Davidson® dealerships in the country with the best selection of new and used Harley-Davidson® motorcycles, general merchandise, riding gear, clothing, parts and accessories. Our Harley-Davidson® certified service technicians are the best in the industry. Many of them are Master Technicians, the highest honor a Harley-Davidson® certified technician can achieve. We invest heavily in their continued education; we know how beneficial it is to constantly be pushing our technicians to improve their skills to better serve you, our customers.
Our growth is the result of having an exceptional staff who strive to make every customer experience an exceptional one. And we know that we are blessed to have the greatest customer base on the planet. You live to ride!
You ride from here to Sturgis. You ride from here to Milwaukee. Across the entire U.S. to Washington DC, riding across Canada up to Alaska. Down to Socal. In the Winter many of you ride with us in Phoenix, Las Vegas, Utah, the Grand Canyon and New Mexico. And of course you ride throughout our beautiful Inland Northwest.
Yes, we are blessed. With your help, faith and support to the Harley-Davidson Motor Company we have achieved what many in our industry considered impossible. In 2000 we achieved the Bronze Bar and Shield Award for outstanding customer service. Following that up we achieved the Gold Bar & Shield Award in 2010, 2011, 2012, three years in a row we achieved this amazing customer service award. For 2013, 2014, 2015 and 2018 we achieved the Silver Bar & Shield Award. During this time we opened up one dealership and bought another. Lone Wolf Harley-Davidson strives to achieve this honor every year. We want you to know you are our number one priority.
Our staff lives to ride, especially with you, our customers and family. Bill, Chris and Greg and the entire staff are always looking to ride on our time off! So throw a leg over and come ride with us!
Greg & Hollie Ernst